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Zuellig Pharma receives a very high volume of customer remittances at month end, which was causing accounts receivable (AR) reconciliation delays. Zuellig responded by implementing HSBCís dynamic virtual accounts (VA) solution together with robotic process automation (RPA), which has enhanced throughput, customer satisfaction and the companyís working capital position.
Treasurers are making huge efforts to embrace digitisation, but they cannot do it alone. As such, they are turning to their relationship banks for smart solutions. In turn, banks are leveraging fintech collaborations and client co-creation sessions to deliver cutting-edge offerings. But is this enough to enable true digital transformation for treasury?
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