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Zuellig Pharma receives a very high volume of customer remittances at month end, which was causing accounts receivable (AR) reconciliation delays. Zuellig responded by implementing HSBC’s dynamic virtual accounts (VA) solution together with robotic process automation (RPA), which has enhanced throughput, customer satisfaction and the company’s working capital position.
Technologies such as artificial intelligence have the potential to make it easier for treasurers to gain visibility and control over their cash. But simply investing in these technologies is not enough to achieve working capital efficiencies.
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